Terms of service
1. Introduction
Welcome to Kugloo. By visiting our website, browsing our products, or making a purchase, you agree to comply with and be bound by the following Terms of Service. These Terms apply to all users of our site, including customers, browsers, and contributors. Please read them carefully before using our Services.
2. Changes to Terms
We may update, revise, or replace any part of these Terms at any time by posting updates on this page. It is your responsibility to check this page regularly. Continued use of the site after changes means you accept the revised Terms.
3. Eligibility & Use
To shop with us, you must be at least the age of majority in your state or country of residence or have consent from a parent or guardian. You agree not to use our products or services for unlawful purposes, or in violation of any applicable laws.
4. Store & Account Information
Our store is hosted on Shopify, which provides us with the eCommerce platform. You agree to provide accurate and current account information, including email address, shipping, and payment details, so we can complete your transactions and contact you if necessary. Kugloo reserves the right to refuse or cancel any order at our discretion.
5. Products & Availability
We work hard to ensure all product information is accurate. However, product descriptions, images, and prices may occasionally contain errors or omissions. Availability is not guaranteed, and items may be discontinued or modified without prior notice.
6. Pricing & Payments
All prices are listed in USD unless otherwise stated. Prices may change at any time without notice. Payment must be made in full at checkout using the available payment methods. If we suspect fraud or unauthorized transactions, we reserve the right to decline or cancel the order.
7. Shipping & Delivery
Delivery times are estimates and may vary depending on your location and courier services. Kugloo is not responsible for delays caused by carriers, customs, or events beyond our control.
8. Returns & Refunds
Our return and refund process is governed by our Return Policy, available on our website. Please review it before making a purchase.
9. Third-Party Tools & Links
We may provide access to third-party services or links to other websites. Kugloo is not responsible for the accuracy, reliability, or policies of these third-party providers. Use of such services is at your own risk.
10. User Submissions & Feedback
If you send us ideas, reviews, or feedback, you agree that Kugloo may use them without restriction or compensation. We are under no obligation to maintain confidentiality or respond to submissions.
11. Prohibited Activities
You are prohibited from:
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Using the site for unlawful or fraudulent purposes
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Attempting to gain unauthorized access to our systems
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Uploading viruses or malicious code
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Collecting personal information of others without consent
Violation of these rules may result in termination of your access.
12. Warranties & Liability
Our products and services are provided “as is” and “as available”. We do not guarantee that the site will be error-free, secure, or uninterrupted. To the maximum extent permitted by law, Kugloo is not liable for any direct, indirect, incidental, or consequential damages related to your use of our website or products.
13. Indemnification
You agree to indemnify and hold harmless Kugloo, its affiliates, partners, and employees from any claims, losses, or expenses resulting from your violation of these Terms or misuse of our Services.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
15. Termination
Kugloo may suspend or terminate access to the Services at any time if you violate these Terms. Any obligations incurred before termination will survive.
16. Governing Law
These Terms are governed by and construed under the laws of India, without regard to conflict of law principles. Disputes will be subject to the exclusive jurisdiction of the courts of India.
17. Contact Us
For questions about these Terms, you can reach us at:
Kugloo
Email: support@kugloo.com
Address: T2A, 208, Omaxe palm Greens, Sector Mu Greater Noida 20310
Phone: +91-9625965890